AI Glasses Support & FAQ
Everything you need to know about M08E AI Smart Glasses
💡 Why Choose M08E & Features
Are the M08E AI Smart Glasses heavy or uncomfortable for all-day wear?
Not at all! The frame weighs only 39.99g (without lenses), making them as lightweight as regular eyeglasses. Designed with an ergonomic PC frame and a Flexible Elastic Hinge Structure, they comfortably adapt to various face shapes without putting pressure on your ears or nose.
Can I wear these if I need prescription glasses? What lenses are included?
Yes! Prescription lenses are fully supported. You can easily take the frame to your local optician to fit your custom prescription lenses.
Even better, our standard package comes with 3 Sets of Lenses for any environment:
Even better, our standard package comes with 3 Sets of Lenses for any environment:
- UV Adaptive Photochromic Lenses: Automatically darken in sunlight.
- Clear Lenses: Perfect for indoor and daily computer use.
- Sunglass Lenses: Ideal for driving and bright outdoor sports.
How long does the battery last, and how do I charge it?
Powered by a built-in 300mAh battery, the M08E provides exceptional all-day battery life:
- Music Playback: Up to 20 Hours (at normal volume) / 9+ Hours (medium volume).
- HD Bluetooth Calling: Approx. 4 hours with Dual-Mic ENC noise cancellation.
- Continuous Video Recording: Approx. 20–25 minutes.
What is the camera quality, and how many photos/videos can I save?
The glasses feature a high-performance Sony IMX681 Sensor (13MP), capable of capturing crisp 4032 × 3012 JPG photos and Full HD 1080P video @ 30FPS. It also includes software image stabilization for smoother footage.
With 4GB Built-in Storage, you can store approximately 3,000 photos or 40 minutes of 1080P video directly on the glasses without needing your phone nearby.
With 4GB Built-in Storage, you can store approximately 3,000 photos or 40 minutes of 1080P video directly on the glasses without needing your phone nearby.
Are the smart glasses waterproof? Can I wear them during workouts?
Yes! The M08E features an IPX4 Water Resistance rating. This means they are fully protected against sweat, light rain, and accidental water splashes, making them perfect for running, cycling, hiking, and daily outdoor workouts.
How do I transfer my photos/videos and use the AI translation features?
Simply download our official app, DA ECHO (supporting 100+ languages). While Bluetooth 5.4 handles seamless audio and phone calls, the glasses utilize high-speed WiFi Transfer to download photos and videos to your phone in seconds without losing quality.
🔧 Troubleshooting Guide
Unable to Connect via Bluetooth
First, make sure the glasses are powered on. Then restart your phone’s Bluetooth and try pairing again through the APP.
Troubleshooting Steps
- Make sure the glasses are powered on (red and blue lights flashing).
- Ensure your phone is not connected to other Bluetooth devices.
- Restart both the glasses and your phone’s Bluetooth.
- Check if the APP is updated to the latest version.
Blurry or Unclear Photos/Videos
Before shooting, clean the lens with the included microfiber cloth. Keep the glasses stable while recording for clearer footage.
Troubleshooting Steps
- Check whether the camera lens is dirty and clean it with the provided cloth.
- Make sure the glasses are worn securely to avoid shaking during recording.
Short Battery Life
Battery life depends on usage. Recording videos and using high volume consume more power. For normal music playback at medium volume, battery life can exceed 9 hours.
Troubleshooting Steps
- Make sure the device is fully charged (solid blue light indicates full charge).
- Turn off unused AI features running in the background.
- Lower the volume and reduce video recording time.
Touch Controls Not Responding
Make sure the glasses are powered on first. Wipe the touch area with a dry cloth and try again. If the issue persists, perform a factory reset and reconnect the device.
Troubleshooting Steps
- Check whether the glasses are in auto sleep mode.
- Clean the touch control area to remove water or dirt.
- Reset the glasses to factory settings and pair again.
Translation Feature Not Working
The translation feature requires an internet connection through the APP. Please make sure your phone network is working properly and all required APP permissions are enabled.
Troubleshooting Steps
- Make sure the APP is connected to the internet.
- Check whether translation permissions are enabled in the APP.
- Update the APP to the latest version.